Privacy Policy

TERMS AND CONDITIONS

Hours of Operation, Sessions and Classes:

The Pilates Studio Ltd. provides Pilates/Fitness classes and private sessions throughout the day. We reserve the right to make changes to the facilities and amenities including, but not limited to the type or quantity of classes, equipment used or services provided at our discretion. We are open seven days a week, with the exception of certain holidays and we are generally open 6 am to 7 pm on Monday to Friday and from 8 am to 12 pm on Saturday and Sunday. We reserve the right to increase or decrease the number of hours and/or days the Studio is open and providing services to our clients.

Classes are 55 minutes in length but please note our lunch classes run 12:15 pm and 1 pm so are 45 minutes in length.

Private sessions are either 55 minutes or 40 minutes in length depending on the package purchased.

Session(s) for either classes or private instruction must be pre-purchased or purchased at the time of the booking in order to make the reservation and secure it.

If you arrive late for a Private session, the time is NOT added to your session and no time portion of the session is refundable.

Classes that have no participants booked 90 minutes or less PRIOR to the class start time will be CANCELLED.

Class and Private Session Cancellation Policy:

Private Sessions require a minimum of 24 hours’ notice of cancellation.

Group Classes require a minimum of 24 hours’ notice of cancellation starting Feb 1, 2023.

If you do not show up for your class you will be charged the for the class.

Unlimited Class Passes incure a $20 CI charge for any 'no shows' or failure to cancel your class with the minimum of 12 hours notice. Due to our limited capacity, if there are more than 5 'No Shows' on an pilates addict class pass account we reserve the right to cancel your unlimited pass.

All classes and private sessions are pre-booked. There are NO drop-ins allowed.

All sessions are non-transferrable and non-refundable.

Private training packages are valid for 6 months after purchase.

Class Passes/packages are valid for:

1 PIlates Mat or Equipment Class - Valid for 30 days

5 Equipment Class Pass - Valid for 60 days 

10 Equipment Class Pas - Valid for 60 days 

15 Equipment Class Pass - Valid for 60 days 

UNLIMITED PASS - Valid for 30 days from DATE of PURCHASE

We allow TWO pass extensions per calander year. There is a  maximum of 4 weeks worth of extensions in total. For example, you may extend your pass for 1 week and then another pass for 3 weeks. 

Automatic Payment

By signing this Agreement, you authorize The Pilates Studio Ltd. to charge your credit card or deduct from your account, charges, fees and monthly dues (if any) for any and all balances due from time to time and continuing until all outstanding charges, fees and monthly dues (if any) throughout the effective date of termination or cancellation are paid or deducted.

Refunds

All classes and sessions are non-refundable. Other goods and services MAY be refundable at sole the discretion of the management of The Pilates Studios Ltd.

Wait List Policy:

You may add your name to the waitlist if a class if full. If a space becomes available the scheduled class, the system will automatically book your reservation and email you a confirmation. If you can no longer make the class, you must cancel yourself out of the class online before the 24 hour cancellation window or you will be charged for the session. You may take yourself OFF the waitlist at anytime with NO PENALTY. The Cancellation Policy will apply to an automatic reservation.

***If you need to remove yourself from the waitlist you can do this with no charge to your account.***

Health & Safety:

Pilates is a strength based form of exercise that may or may not use pieces of equipment and if you are pregnant or post partum (under 1 year) you must let your instructor know. If you are post surgery you need to get clearance from your doctor. If you are feeling unwell and think you may have been exposed to COVID-19 or any other infectious disease please do not come into the studio. At all times work at a pace that is comfortable and safe. If you feel unwell let your instructor know immediately.

Proper hydration is important. We recommend drinking water before, during, and after you participate in our classes. If you are a visitor to the Cayman Islands or unaccustomed to vigorous exercise, in high heat and humid environments please ensure that you pace yourself to avoid rapid dehydration.

Acknowledgement of Risk and Release of Liability:

You acknowledge that there are actual and potential risks and dangers associated with strenuous exercise which may be undertaken as part of the services offered by The Pilates Studio Ltd. We undertake reasonable efforts to protect the health, safety and well-being of our clients, and, by voluntarily signing these Terms and Conditions; you acknowledge that some risks cannot absolutely be eliminated or avoided. 

You therefore waive, release, indemnify, hold harmless and forever discharge The Pilates Studio Ltd., and any and all of its Directors, Officers, Members, Employees, Agents, Representatives and ALL others from ANY and ALL responsibility, rights, demands, claims, causes of action and liability now, or at any future time, for any and all claims resulting from the voluntary usage of the services and premises of The Pilates Studio Ltd. to fullest extent possible under the Law. 

Electronic Transactions:

By clicking “I accept” to these Terms & Conditions on our website or otherwise, a binding contract is immediately created and is deemed to be an electronic signature which is enforceable on you as though you had signed in person in accordance with the Electronic Transactions Law 2000 and any successor law thereto. Additionally, you may be asked to sign a waiver/ release in person, but failure to do so does not avoid the application of these Terms and Conditions to you.

If you are accepting these Terms and Conditions on behalf of a minor (under 18 years of age) or a third party, you represent and warrant that: (i) you have full legal authority to bind the minor and/or the third party to these terms and conditions and (ii) you have read and understand this Agreement and (iii) you indemnify The Pilates Studio Ltd. for any breach of these Terms and Conditions including by the minor or third party.

Social Media and Intellectual Property:

·      By clicking accept to these Terms and Conditions, you agree to be placed on our mailing list to receive emails and updates from The Pilates Studio Ltd. 

·      You further agree to waive all rights of any images, photos, trade secrets, and or intellectual property that you may come into contact or possession with as a result of the usage of the services and premises of the Pilates Studio Ltd. or this website.

·      Any images, photos, etc, remain the exclusive property of the Pilates Studio Ltd. and may be utilized at our sole discretion for any lawful purpose.

The laws of the Cayman Islands govern these Terms and Conditions and any matter arising from entering into these Terms and Conditions.

The Courts of the Cayman Islands shall have the exclusive jurisdiction to hear any dispute arising out of these Terms and Conditions or the use of the services provided by The Pilates Studio Ltd.   

By Clicking Submit, you agree to our Terms and Conditions, Waiver, Release and acknowledge the risk and assumption of participating in a Pilates and/or Fitness program.